Business Intelligence

Facebook as a Collaborative Knowledge Management System

Posted by Ian Burgess on March 9, 2010 at 1:11 am

What is Collaborative Knowledge Management? To answer this question we need to first look at what is Knowledge and then think about how we as individuals, organizations and communities use and manage knowledge. First lets look at the definition of Knowledge. Knowledge is defined by the Oxford English Dictionary as (i) expertise, and skills acquired [...]

Thinking About Dashboard Design 1

Posted by Ian Burgess on December 28, 2009 at 6:55 am

One of the benefits that technology has brought to business is the ability to process and present information quickly to individuals or teams to support the decision making process. To allow this to be created several things have to be understood first: An Understanding of the Quantitative Data Defined KPI’s for each element of the [...]